June 08, 2010

Release problems - a real test on the nerves

So, we released quite a major update the other day. As usual, I didn't feel that we had enough time to test everything (when do one ever have enough time?) but even so I felt quite satisfied when we shipped.

Didn't last long though, the following night the whole production environment went down for several hours straight! When I came in next morning I was pretty nervous that this very serious issue was caused by something we missed during testing, but after a few hours of investigation it was stated that it was caused by a hardware failure. As soon as it was found it was easy fixed and won't happen again. Most important (for our self esteem anyway), it wasn't our "fault".

Of course, there's been some other issues as well, but it looks like they're mostly caused by design errors. Several of them were questioned by us during testing, but we were assured that "that's the way it's supposed to be". The outcry from the community seems to have changed their minds though...

On a sidenote: just read the new presentation of the new iPhone 4. I must say that I was only mildly impressed. Sure, the new screen looks great but the camera is still sub standard. Video chatt? Let me tell you something, I rarely want to see the ones I'm talking to. And if they could see me, I wouldn't be able to do faces whenever they say something stupid ;) The data transfer rate is clearly designed for the American market (slower than ours). But hey, the release of this version will mean that the 3GS version will become even cheaper and I will definitely pick up one of those.